Shipping & Payment Policies

Canada and United States Orders
You will be responsible for any import duties and taxes that may apply to your order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

Shipping times
To save you money, we use ground shipping for shipping directly to your front door, this means that tracking information is not always available.  Delivery for in stock items usually take 5-10 business days.

Returns & Exchanges
We do not accept returns/exchanges at this time. Exceptions will be made for damaged product.

Damaged items
If a product is damaged or broken on arrival, please contact us within 5 business days with a photo of the damages.  We will contact you as soon as possible to find a solution.

Order changes
Please contact us within 24 hours to make changes to your order. Changes after 24 hours cannot be honored.

We accept Visa and Mastercard at this time. Sales tax is charged to all Canadian customers based on the province to which you wish to have your order shipped.

In Stock

We have a complete line of stock to service any application.

Whether you need standard reservoirs, flanges, clamps, ball valves, or hose and fittings. We stock a large selection in our Canadian headquarters.

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Frequently Asked Questions

Placing Your Order: What are the benefits of ordering online?

Online checkout is quick, convenient, and 100% secure Order anytime: 24 hours a day, 7 days per week!, Receive an instant order confirmation, Online orders are sent directly to our warehouse for priority processing, Tracking information is automatically emailed when order is shipped.

Payment Methods: What types of payment do you accept?

VISA, MasterCard, Discover, Amex, PayPal Credit, Affirm and Paper Check. Receive a 2% discount when you pay with a personal check or bank check (cashier’s check). All check types are subject to a clearing period of 5 business days prior to order shipment.

Shipping Time: How long will it take for my outboard to arrive?

Shipping time will vary depending on location (typical transit time is 3-7 business days inside the lower 48 states).

Freight Damage: What do I do if my outboard is damaged in transit?

Freight and shipping damage shall be reported to CWS within three (3) calendar days of receipt of goods. It is the purchaser/customer responsibility to note any damage before signing the delivery receipt. If damage has occurred to the outboard, purchaser shall make note of such before signing for delivery. Customer shall not refuse delivery of the outboard based on damage. In the event of shipping or freight damage, customer shall keep and safeguard all factory packaging, including, but not limited to, all external packaging, all internal styrofoam, bubble wrap, and cardboard supports. In the event a product was damaged during shipment and proper and timely notification was given to CWS, CWS will file a damage claim with the carrier. Damage or loss of goods that are outside the control of CWS is not to be considered basis for waiver of the cancellation and refused shipments provision contained herein.

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